We welcome feedback and seek to resolve any concerns you may have, in a timely and professional manner. If you wish to give feedback or have a complaint, you are welcome to contact Mobilyta Pty Ltd via the below options.

 

FOR NDIS PARTICIPANTS:

Please ask for a copy of our NDIS Complaints Management and Resolution System (Policy Document) and/or NDIS Incident Management and Reportable Incidents System and Procedures (The Policy) for more information.

 

If you are not satisfied with our response, you can direct your complaint to the NDIS Commission via the below options:

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Complaint contact form www.ndiscommission.gov.au

Call NDIS 1800 035 544 (freecall from landlines)

National Relay Service www.relayservice.gov.au then 1800 035 544

Translating and Interpreting Service 131 450

 

Privacy and Information Policy

Mobilyta Pty Ltd policy is to respect and protect your privacy and confidential information.

 

Please ask for a copy of our Privacy and Information Management Policy for more information